Please choose carefully as we do not refund, return, or exchange if you change your mind or make a wrong selection (as supported by Australian Consumer Law).

Should a product be delivered that has a manufacturing fault, we will replace or repair the product at no cost to you. You are entitled to this policy if you contact us within 48 hours of your product delivery notifying us of the manufacturing fault.

All custom / special ordered items are final sale, and are not liable for return, refund, or exchange.

We are unable to refund or provide credit due to inadequate access to your property so please ensure the items will fit in your lift/doorway/stairwells before purchasing.